Refund Policy

30-Day Money-Back Guarantee

We want you to be fully satisfied with AgentixFlo. If you are not happy with your purchase, you may request a full refund within 30 days of your original order date for any reason.

How to Request a Refund

AgentixFlo is sold directly by Jonathan Valania (the "Seller"). Payments are processed by Stripe, Inc., our payment processor. To request a refund:

• Email our support team at support@aisoiq.com with the email address used at checkout and the order or invoice ID, and
• We will review and, where applicable, issue the refund through Stripe back to your original payment method.

What Happens After You Request a Refund

• Approved refunds are issued back to the original payment method via Stripe.
• Most refunds appear within 5–10 business days, depending on your bank or card issuer.
• Your subscription will be canceled and access to the Platform will end on the refund date.
• You will receive an email confirmation from Stripe (and from us) once the refund is processed.

Ad Spend Commission & Usage Fees

Refunds cover subscription fees. Usage-based charges already incurred (such as the monthly 5% ad-spend commission billed for ads that have already been delivered on third-party networks) are not refundable, as those costs reflect services already rendered.

Cancellations & Renewals

You can cancel your subscription at any time from your account settings to prevent future renewals. Cancellation takes effect at the end of the current billing period; you retain access until then. The 30-day refund window applies to the most recent charge (initial purchase or renewal).

Chargebacks

If you believe a charge is incorrect, please contact us first at support@aisoiq.com. We respond promptly and will resolve legitimate billing issues without requiring you to involve your bank or card issuer.

Contact

Questions about this Refund Policy can be sent to support@aisoiq.com.